Despite the relentless rains and floods triggered by Typhoon Carina and the southwest monsoon, Globe’s network and core services continue to function. #AlagangGlobe
On Wednesday, despite the typhoon’s impact, call, text, and data services remained operational, with sporadic interruptions due to commercial power outages. Globe has strategically positioned personnel for immediate response in the event of a network emergency.
Yoly Crisanto, Globe’s Chief Sustainability and Corporate Communications Officer, assures customers that their network is prepared for any potential impact of the typhoon and the intensified habagat on their infrastructure. Their network facilities nationwide are built for resilience, equipped with standby generators and batteries in case of commercial power outages.
Persistent rains and widespread flooding, exacerbated by Carina, continued to plague Metro Manila and other parts of Luzon on Wednesday, leading to the closure of major roads around the metro.
PAGASA forecasts moderate to intense rains over various areas in the western portion of Luzon until Thursday. Malacañang has suspended government work and classes at all levels in Metro Manila, while private companies have permitted employees to work from home.
The public is advised to stay informed and access verified weather reports. Globe offers free data access to the National Disaster Risk Reduction and Management Council (NDRRMC) website.
#AlagangGlobe
Globe has extended connectivity support and other forms of assistance to residents in affected areas. Globe Prepaid and TM customers receive free unlimited calls and texts to all networks, free 100MB of data for internet surfing and other apps, and an additional 100MB for Facebook, Viber, and more, valid for one day.
Globe At Home Prepaid WiFi users in areas hit by the typhoon and habagat received free 5GB of data usable within three days. Globe GFiber Prepaid users were given a seven-day promo extension, allowing them to use connectivity services for free for one week.
Globe Postpaid and Globe At Home customers were granted extended payment due dates to mitigate the economic impact of the storm. Globe At Home Postpaid customers also received 15GB of shareable data.
Globe’s telehealth provider, KonsultaMD, is offering customers in affected areas one free video consultation with a general practitioner. This offer, valid for one-time use within one month, can be accessed via the code ALAGANGGLOBE.
Globe is prepared to deploy Libreng Tawag, Libreng Charging, and Libreng WiFi stations in affected areas where communication services may be disrupted.
Customers are encouraged to support relief efforts by donating their Globe Rewards points via the GlobeOne app.
For more information on Globe’s disaster response and Globe Stores operations, follow GlobeICON on Facebook or visit the Globe website for the latest #StaySafePH advisories.
FAQs
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What services does Globe provide during natural disasters? Globe provides free calls, texts, and data, extended payment due dates, and free consultations with a general practitioner through KonsultaMD.
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How can I stay updated on the weather situation? Globe provides free data access to the National Disaster Risk Reduction and Management Council (NDRRMC) website.
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How can I support relief efforts? Customers can support relief efforts by donating their Globe Rewards points via the GlobeOne app.
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Where can I get more information on Globe’s disaster response? For more information on Globe’s disaster response and Globe Stores operations, follow GlobeICON on Facebook or visit the Globe website for the latest #StaySafePH advisories.