Globe Urges Safe SIM Registration to Combat Fraud

#Globe reminds customers to follow safe #SIM registration procedures to protect themselves as fraudsters continue to find ways to circumvent the SIM Registration Act.

Nearly two years since SIM registration became mandatory, new fraud methods continue to emerge, targeting vulnerable SIM users. Globe calls on SIM users to remain vigilant and make safe SIM registration a personal responsibility.

 

“As much as we prioritize our customers’ safety, we also call on them to be part of the solution against persistent fraud. The first line of defense against SIM-related fraud is the SIM users themselves. We hope they follow good personal safety practices to fend off fraud attempts,” said Eric Tanbauco, Officer-in-Charge (OIC) for Globe’s Consumer Mobile Business.

Important Guidelines for Safe SIM Registration

1. Register Only Through Globe’s Official Portal

   • Beware of fake websites masquerading as Globe’s official portal. Globe has only one official website: Globe SIM Registration. Customers may also register their SIMs via the GlobeOne app.

2. Register Your Own SIM

   • Customers must register their own SIMs to protect their data. Be wary of offers to help register SIMs or having another person register on behalf of the SIM owner. This is a modus to get the SIM users’ personal data.
   • Registering SIMs is free of charge. Avoid offers of SIM registration assistance for a price, which are prevalent online or in some retail stores. Using third-party services to register SIMs may compromise customers’ personal data.
   • Those needing assistance in registering their SIMs may get support from the nearest Globe Store or request help from a trusted friend or relative.

3. Watch Out for SIMs with Tampered Packaging

   • Some unscrupulous sellers are peddling old SIMs with tampered packaging, indicating that such SIMs are already used and repackaged as new. Customers must ensure they buy only sealed SIMs.

4. Do Not Buy or Sell Pre-registered SIMs

   • Agreeing to register SIMs under one’s name for a fee is illegal. Customers must not involve themselves in this modus, either as the seller or the buyer. Under Section 11 of the SIM Registration Act, those found guilty of selling or transferring a registered SIM may face prison time of six months to six years and/or a fine ranging from Php100,000 to Php300,000.

Globe remains committed to ensuring that all customers have access to secure and reliable telecommunications services. By following these guidelines, customers can help create a safer mobile environment for everyone.

For more information, visit Globe.

FAQs

1. Why is it important to register my own SIM?

   • Registering your own SIM ensures your personal data is protected and prevents fraudsters from accessing your information.

2. How can I identify fake SIM registration websites?

   • Always use Globe’s official SIM registration portal: Globe SIM Registration or the GlobeOne app. Avoid any other websites claiming to be Globe’s portal.

3. What should I do if I encounter tampered SIM packaging?

   • Do not purchase SIMs with tampered packaging. Ensure you buy only sealed SIMs from authorized sellers.

4. Is it legal to buy or sell pre-registered SIMs?

   • No, it is illegal to buy or sell pre-registered SIMs. Those found guilty may face prison time and/or hefty fines.

5. Where can I get help with SIM registration?

   • You can get assistance from the nearest Globe Store or request help from a trusted friend or relative.